Privacy Policy

Last updated: December 22, 2024

At Viral Bounty Challenge ("VBC", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our Challenge.

1. Information We Collect

Personal Information

When you register for the Challenge, we collect:

  • Full name
  • Email address
  • Phone number
  • Location (city)
  • Social media platform usernames
  • Social media profile links
  • Follower counts

Payment Information

Payment processing is handled by Paystack. We do not store your credit card or banking information. We only receive:

  • Payment confirmation status
  • Transaction reference numbers
  • Amount paid

Usage Data

We automatically collect certain information when you visit our website:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Time spent on pages

2. How We Use Your Information

We use the information we collect to:

  • Process your registration and payment
  • Communicate with you about the Challenge
  • Send daily instructions and updates via WhatsApp
  • Track your performance during the Challenge
  • Determine winners and distribute prizes
  • Provide customer support
  • Improve our services and user experience
  • Send promotional emails about future challenges (with your consent)
  • Comply with legal obligations

3. How We Share Your Information

We may share your information with:

Service Providers

  • Paystack: For payment processing
  • Supabase: For database hosting
  • Email Service: For sending notifications
  • WhatsApp: For group communications

Public Information

The following information may be made public:

  • Your name (or username) on leaderboards
  • Your performance statistics
  • Your social media content created for the Challenge

Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Prevent fraud or illegal activities
  • Protect the safety of participants

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Secure database hosting with Supabase
  • Regular security audits
  • Access controls and authentication
  • Encrypted backups

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies & Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Improve user experience
  • Track marketing campaign effectiveness

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal obligations)
  • Opt-out: Unsubscribe from marketing emails
  • Data Portability: Request your data in a portable format
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at privacy@vbc2025.com

7. Data Retention

We retain your personal information:

  • For the duration of the Challenge
  • For up to 2 years after the Challenge for record-keeping
  • As required by law or for legal purposes

After this period, we will securely delete or anonymize your data.

8. Children's Privacy

The Challenge is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If we discover that we have collected information from a child, we will delete it immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Announcing in the WhatsApp group

The "Last Updated" date at the top indicates when the policy was last revised.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Privacy Email: privacy@vbc2025.com
  • General Email: hello@vbc2025.com
  • Address: Accra, Ghana